Shipping policy
Shipping Policy
Effective Date: August 14, 2026
Welcome to ShopSphere. We are committed to providing a smooth and reliable shopping experience for all perfume orders placed through our store. Please review the following shipping policy before placing your order.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information when available.
Please note that orders placed on weekends or public holidays may require additional processing time.
2. Shipping Times
Because ShopSphere works with dropshipping suppliers and fulfillment partners, delivery times may vary depending on the product, destination, and shipping carrier.
Estimated delivery times are:
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Standard Shipping: 7–20 business days
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International Shipping: 10–30 business days
These are estimated delivery times and are not guaranteed. Delays may occur because of customs clearance, weather, carrier issues, holidays, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.
From time to time, ShopSphere may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.
4. Tracking Your Order
When tracking is available, we will provide a tracking number by email after your order has been shipped.
Please allow 2–5 business days for tracking information to become active after receiving your shipping confirmation.
5. Customs, Duties & Taxes
For international orders, your package may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
ShopSphere is not responsible for delays caused by customs authorities.
6. Incorrect Shipping Information
Please make sure your shipping address and contact information are correct before completing your purchase.
If you provide an incorrect or incomplete address and the package is returned to us or our fulfillment partner, additional shipping charges may apply before the order can be reshipped.
If you notice an error in your shipping information, contact us as soon as possible after placing your order.
7. Lost, Stolen, or Damaged Packages
ShopSphere is not responsible for packages that are confirmed as delivered by the shipping carrier but are subsequently lost or stolen.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and product. We will review the situation and work with you toward an appropriate resolution.
8. Delayed Orders
If your order has exceeded the estimated delivery timeframe, please contact our customer support team with your order number.
We will work with our fulfillment partner or shipping carrier to investigate the shipment and provide you with an update.
9. Multiple Products in One Order
Depending on product availability and the location of our fulfillment partners, items from the same order may occasionally be shipped separately.
If this happens, you may receive multiple packages and separate tracking numbers.
10. Contact Us
If you have questions about your order or our shipping policy, please contact ShopSphere through the customer support contact information provided on our website.
By placing an order with ShopSphere, you acknowledge and agree to the terms of this Shipping Policy.
03029008272
asmasattar162@gmail.com